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Frequently Asked Questions

+ What products do you sell?
+ Are all products available for purchase?
+ How can I find locations for Philips Healthcare and other Philips businesses?
+ Where can I locate a copy of your Annual Report?
+ Where can I download a copy of your logo? And whom do I contact for permission?
+ What companies did Philips Healthcare purchase?
+ Do you accept trade-ins?
+ Where can I buy a Philips thermometer? Blood pressure device? TV monitor?
+ Where can I locate information on HIPAA?
+ How and who can I contact for a job interview?
+ How do I reach a Sales Representative?
+ Where can I find site planning and technical specifications on your products?


Let us help you.

If you do not find an answer, from the list below, to your specific question, please feel free to contact us directly and we’ll make it our priority to answer you personally.


What products do you sell?

Philips Healthcare is a global leader in diagnostic imaging systems, healthcare information technology solutions, and patient monitoring and cardiac devices.  Best-in-class technologies include X-ray, ultrasound, magnetic resonance, computed tomography, nuclear medicine, PET, radiation oncology systems and resuscitation products. Philips also provides customer services such as financing, training and education, business consultancy and maintenance and repair. 


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Are all products available for purchase?

Philips Healthcare products are available in specific regions based on regulatory approval and in compliance with country or regional law.  To purchase products near you, contact your local or regional sales office:

Regional Office Asia Pacific                      
Philips Healthcare

Level 9, Three Pacific Place

1 Queen's Road East

Wanchai
Hong Kong
Tel: (852) 2821-5888

Fax: (852) 2527-6727

 

Regional Office Europe
Philips Healthcare
P.O. Box 10.000
5680 DA Best
The Netherlands
+31 40 27 91111

 

Regional Office USA
Philips Healthcare, N.A.
22100 Bothell Everett Highway
P.O. Box 3003
Bothell, WA 98041-3003
Telephone: (425) 487-7000
Toll Free (US): (800) 722-7900 Ext. 0
Fax: (425) 485-6080

 

Regional Office Canada
Philips Healthcarestems, Canada
281 Hillmount Road
Markham, ON
L6C 2S3
Tel: (905) 201-4100
Toll Free: (877) 744-5633
Fax: (905) 201-4323

For country-specific information on the Philips Healthcare website, please click here to go to our office locator page.


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How can I find locations for Philips Healthcare and other Philips businesses?

The two Philips Healthcare Global Headquarters are co-located in:

United States
Philips Healthcare
3000 Minuteman Road
Andover, MA 01810-1099
+1 (978) 659-3000

 

Europe
Philips Healthcare
P.O. Box 10.000
5680 DA Best
The Netherlands
+31 40 27 91111

 

Philips Healthcare Regional Offices are located in:

 

Asia Pacific
Philips Healthcare

Level 9, Three Pacific Place

1 Queen's Road East

Wanchai
Hong Kong
Tel: (852) 2821-5888

Fax: (852) 2527-6727

 

Europe
Philips Healthcare
P.O. Box 10.000
5680 DA Best
The Netherlands
+31 40 27 91111

 

USA
Philips Healthcare, N.A.
22100 Bothell Everett Highway
P.O. Box 3003
Bothell, WA 98041-3003
Telephone: (425) 487-7000
Toll Free (US): (800) 722-7900 Ext. 0
Fax: (425) 485-6080

 

Canada
Philips Healthcarestems, Canada
281 Hillmount Road
Markham, ON
L6C 2S3
Tel: (905) 201-4100
Toll Free: (877) 744-5633
Fax: (905) 201-4323

For country-specific information on the Philips Healthcare website, please click here to go to our office locator page.


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Where can I locate a copy of your Annual Report?

A copy of Philips Electronics latest annual report as well as other investor information is available on the Philips Electronics website homepage under “Investor Info” or click here.


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Where can I download a copy of your logo? And whom do I contact for permission?

To download a copy of the Philips logo from the Logos and Trademarks section of the Philips Electronics website.  Permission to use the trademark must be requested and can be obtained by contacting Philips directly.


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What companies did Philips Healthcare purchase?

Between 2000 and 2003, Philips doubled the size and scope of its Healthcare business through approximately EUR 5 billion in acquisitions to position the company as one of the top three global players in this market.  In 1998, Philips Electronics acquired ATL Ultrasound.  In November 2000, Philips acquired ADAC Laboratories and Agilent Technologies’ Healthcare Solutions Group and in October 2001, it acquired Marconi Medical Systems. 


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Do you accept trade-ins?

A key objective of Philips Healthcare is to offer our existing customers attractive equipment replacement propositions. Trade-in programs for the various regions of the world have been established or are currently in the process of being established.  Based on your location, current customers interested in an equipment replacement proposal should contact:

For EMEA, LATAM & APAC:
Philips Healthcare Refurbished Systems (PMRS)
Phone no.: +31 40 25 876 25
e-mail: medical.refurbishing@philips.com

 

For North America:
Equipment Remarketing Call Center (ERCC)
Phone no.: +1 425 908 2345
e-mail: ercc@philips.com


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Where can I buy a Philips thermometer? Blood pressure device? TV monitor?

For more information about the Philips thermometer and blood pressure device, please visit the Domestic Appliances and Personal Care products section of the Philips Electronics website.  For more information about Philips television monitors, please visit the sConsumer Electronics section of the corporate site.


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Where can I locate information on HIPAA?

As a worldwide leader in clinical measurement and diagnostic solutions, Philips Healthcare is keenly aware that compliance to HIPAA regulations is a major concern for customers.  Philips Healthcares' HIPAA information and details about how we support our customers’ compliance efforts are available on the HIPAA section of our site.  Additional HIPAA information is also available at the U.S. Department of Health and Human Services website.


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How and who can I contact for a job interview?

To inquire about career opportunities with Philips, please visit the “Careers” section of the Philips Electronics website.


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How do I reach a Sales Representative?

To contact a sales representative in your region, please call:   

Asia Pacific
Philips Healthcare

Level 9, Three Pacific Place

1 Queen's Road East

Wanchai
Hong Kong
Tel: (852) 2821-5888

Fax: (852) 2527-6727

 

Europe
Philips Healthcare
P.O. Box 10.000
5680 DA Best
The Netherlands
+31 40 27 91111

 

USA
Philips Healthcare, N.A.
22100 Bothell Everett Highway
P.O. Box 3003
Bothell, WA 98041-3003
Telephone: (425) 487-7000
Toll Free (US): (800) 722-7900 Ext. 0
Fax: (425) 485-6080

 

Canada
Philips Healthcare, Canada
281 Hillmount Road
Markham, ON
L6C 2S3
Tel: (905) 201-4100
Toll Free: (877) 744-5633
Fax: (905) 201-4323

For country-specific information on the Philips Healthcare website, please click here to go to our office locator page.


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Where can I find site planning and technical specifications on your products?

For technical specifications of products, you must contact a regional office:

Regional Office Asia Pacific                      
Philips Healthcare

Level 9, Three Pacific Place

1 Queen's Road East

Wanchai
Hong Kong
Tel: (852) 2821-5888

Fax: (852) 2527-6727

 

Regional Office Europe
Philips Healthcare
P.O. Box 10.000
5680 DA Best
The Netherlands
+31 40 27 91111

 

Regional Office USA
Philips Healthcare, N.A.
22100 Bothell Everett Highway
P.O. Box 3003
Bothell, WA 98041-3003
Telephone: (425) 487-7000
Toll Free (US): (800) 722-7900 Ext. 0
Fax: (425) 485-6080

 

Regional Office Canada
Philips Healthcare, Canada
281 Hillmount Road
Markham, ON
L6C 2S3
Tel: (905) 201-4100
Toll Free: (877) 744-5633
Fax: (905) 201-4323

For country-specific information on the Philips Healthcare website, please click here to go to our office locator page.


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