Remote Services
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Your return on Philips investment
Philips worldwide Remote Services is an advanced, virtual private network that links your Philips Healthcare equipment to our global Remote Services Customer Care Centers. Services that formerly required onsite visits are now available by connecting to our remote experts. This includes system error identification, diagnosis, and troubleshooting, as well as immediate remote repair online.
Working closely with your department and IT staff, Philips specialists design and implement a Remote Services solution specifically configured for your environment. Advanced security features are built in, assuring maximum protection for internal networks, medical systems, and patient privacy. Virus protection is implemented at every level of the connection. Security features of all connectivity methods are aligned with HIPAA* and NEMA* guidelines.
Why Philips Remote Services
Benefits to You from Philips Remote Services
*Health Insurance Portability and Accountability Act and National Electrical Manufacturers Association.
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