When speed counts, the only answer is the right answer. Call us at 800-722-9377 for responsiveness, convenience and resources. When you have a question or problem, you want to speak to the right person with all the tools to provide the solution. That’s exactly how we’ve designed the Philips Customer Care Center experience.
Responsiveness
Our U.S.-based Customer Care Center operates around the clock, just like you do.
Convenience
Through one center you have access to technical, applications and medical IT support. You can even order parts through the service center.
Resources
No matter what type of equipment you have, we have the ability to simulate your working environment with Philips products and software, including workflow patterns across modalities.
Philips Remote Support Services
One of the most powerful resources available through the center is our Customer Care Remote Services Network (RSN), an advanced, broadband network. RSN is not only useful for swift problem diagnosis and resolution, but can be used for proactive system checks, as well as software downloads and upgrades
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